Community Alert System


(formerly Alert Benicia)
Register for Emergency Alerts at:
Benicia & Solano County Cities Keep Citizens Safe and Informed with Everbridge Resident Alerts
Residents, Businesses, Employees - Sign Up to Receive Critical Communications and Emergency Alerts

Everyone is encouraged to register for Alert Solano through the self-registration portal at Participants can register up to five addresses. It is recommended that every person in a household sign up for an account. Once registered, users can update their information online at any time through the Alert Solano portal.


The cities of Benicia, Dixon, Fairfield, Rio Vista, Suisun City, Vacaville and Vallejo, including the unincorporated areas of Solano County, are all participating in the Alert Solano emergency notification system. Solano County respects the privacy of all Alert Solano registrants and will keep all user information confidential. It will never be sold or released for commercial purposes.


The City of Benicia, and our neighboring agencies in Solano County, use the Alert Solano emergency notification system to deliver incident-specific information or potentially life-saving instruction to the precise geographic area(s) affected.  Emergency situations may include:

  • Severe weather, fires, floods, potential evacuations, and other emergencies
  • Major public safety incidents - gas leaks, road closures
  • Post-disaster information about shelters, transportation, or supplies
Emergency alerts are sent to residents on their preferred contact paths—cell phone, SMS, home phone, email, fax, pager and more—to ensure real-time access to potentially lifesaving information. Residents listed in the Benicia 911 database are automatically subscribed to alerts by landline, but citizens can self-register, provide additional contact information or opt out.
“We are committed to ensure public safety, community awareness and emergency response. When critical information and public service announcements are available, we need to reach our residents as quickly and reliably as possible,” said Josh Chadwick, Fire Chief. “The Alert Solano emergency notification system allows the City of Benicia to disseminate this information across all types of devices; ensuring residents have access to real-time public information when they need it the most.”
    For Alert Solano Assistance:
For Benicia-Specific Questions:
Call:   707-771-4229
In the event of a disaster or emergency, the City of Benicia may:
  • Activate the AlertBenicia system.  The caller ID for Alert Solano is 999-999-9999.  Many smartphones allow you to create "favorites" and set preferences for those callers.  Consider making AlertBenicia a "favorite" on your mobile device.
  • Set off the City's sirens.  The system consists of seven (7) sirens located throughout the community that may be activated individually or citywide.  The sirens are intended to be heard outdoors and not as the primary notification method.
  • Provide key information via the City's website, social media sites, and Benicia TV(BTV). BTV can be viewed on the various networks available: Comcast Cable Channel 27 and AT&T U-Verse Channel 99.  
The alert and siren systems are tested on the first Wednesday of each month at 11:00 am.
The City of Benicia, Benicia Fire and Benicia Police provide information via social media. We encourage you to follow us on Facebook.  Please do not call 911 to request information, unless you have an emergency.